Dog Hotel & Daycare Centre
Exclusively For Smaller Breeds
Welcome to Vienna’s Village! A safe and secure dog hotel where you can leave your pampered pooches and know that they will be cared for like family.
We offer private suites with comfy beds plus an indoor chill area for those rainy days. In addition, our beautifully designed outdoor play area will keep them happy and entertained.
The hotel is aptly named after “Vienna” our miracle Dachshund who survived 8 days and nights on her own in the Silvermine nature reserve. Thanks to an awesome community of dog lovers, plus an exhausting search, Vienna was eventually reunited with her family.
As with most dog lovers it was our dream to one day buy a farm and rescue dogs. Lucky for us this dream has become a reality!
We also foster for Cape Dachshund Rescue but found ourselves needing more space for the amount of dogs that the organization has in foster care. We felt these dogs deserve the best pet-friendly accommodation and environment too as they wait for their furever homes.
Vienna’s Village looks forward to welcoming your fur babies for their own special holiday.
Drop Off & Collections
|Monday to Friday:||07:30 – 10:00||15:00 – 17:30|
|Saturday:||08:00 – 09:00||15:00 – 17:30|
|Sunday:||15:00 – 17:30 only|
|Public Holidays:||09:00 – 10:00||15:00 – 17:30 only|
|Christmas Day, New Years Day, Good Friday, and Easter Sunday|
Closed for Drop off and Collection.
- A 20% non-refundable deposit is required on confirmation of booking
- The remaining balance is to be paid prior to the date of confirmed stay, No refunds will be given for early collection.
- Immediate full payment is required on extension of dogs boarding, subject to availability.
Please read and note the Terms and Conditions very carefully.
In an emergency (unless prior arrangements are made at the time of booking), dogs requiring veterinary care will be taken to Noordhoek Veterinary Clinic. We will contact you beforehand but if you are unreachable we will do what we deem necessary for your pet. All veterinary care will be for your account and must be settled prior to your dog being released back into your care.
If your dog has any history of behavioural problems with other dogs, or needs any special treatment or handling, please let us know in as much details as possible prior to booking. We like all dogs to have fun with each other in a relaxed environment, so if any dog is overly aggressive to the other residents whilst in our care, or poses a threat of any kind, they may be safely crated for the protection of all. This will only ever be done as a last resort in exceptional circumstances.
Should your dog continue to show signs of aggression towards our staff or other residents, we will contact you and request you to arrange alternative accommodation.
Live Camera Surveillance
Here at Vienna’s Village we know that separation anxiety can go both ways. Therefore we have live CCTV surveillance that we have access to 24/7 in order to check up on your furbaby.
We’re more than happy to send daily and nightly screenshot photos to ensure your peace of mind, as well as photos of your baby enjoying the fresh air in our separate outdoor play area‘s.
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Outstanding Doggy Hotel
Without a doubt 5 STARS! My babies had the most amazing stay! All the staff were friendly and welcoming. I loved that there was 24/7 babysitters, that they sent me photos of their first day, and the care and attention I saw them giving not only my puppies but all of the dogs. Thank you for all the attention and care, and for taking extra special care of my specials needs doggit!
A lot of time and effort has been put into making our home a resort for small dogs to be well looked after while their owners are away… The resort has a small doggy pool for those hot summer days when your little doggy is in desperate need of a nice cool relaxation station…
Dylan Le Roux
A dog’s Dream Vacation
Vienna’s Village Luxury accommodation is an amazing place for small dogs and pups. Amazing attention to detail from accommodation through to the play areas. It will be a dog and pups dream vacation!!!
Visited today – It is incredible and one can see that it has been done with the dogs needs in mind and lots of attention to detail. I would highly recommend it to my fellow fur moms.
Attention to detail
Amazing attention to detail and setup. I would feel very comfortable leaving my girls with Jayne when away. Absolute animal lover with the highest standards. Well done on a beautiful place for our furkids.
Our doggies had the best vacay and we’d highly recommend Viennas Village luxury accommodation and daycare for small dogs. Jayne and her team
are simply the best. Thank you so much!