All our guests need to know…
We are only too pleased to accommodate day visitors from 7:30am until 5:30pm.
Day visitors will receive a treat at lunchtime.
(Any late pickups will regrettably be charged an overnight fee.)
| 1 – 5 km | R120 |
| 5 – 10 km | R200 |
| 10 – 20 km | R300 |
| 20 – 30 km | R400 |
| 30 – 50 km | R500 |
Google Maps route distance between Vienna’s Village and drop-off/collection point.
Prices quoted on ONE WAY trip.
Suites are cleaned daily and cosy bedding is provided with a doggy loo and water bowl.
An indoor chill lounge set up with couches and toys will ensure your fur babies are kept warm and dry on cold and rainy days.
Pacifica, Yorkshire Pork, Light and Fit, Small breed adult and small breed puppy.
At breakfast time we add Happy Hounds to their pellets, Happy Hounds is an organic cooked food for Dogs made in Cape Town. We prefer the Ostrich which contains Ostrich Meat, Sweet Potato, Ostrich Organ, Pumpkin, Carrots, Cabbage, Spinach, Whole Egg, Omega Oil, Blueberries, Cauliflower, Kale, Celery, Basil and Rosemary. (it contains no artificial colourants, flavourants, Grain or added sugar
At Dinner time we feed Acana Pellets with liver biltong sprinkles.
Should you wish to bring your dog’s own pellets and food you are welcome to do so although no discount will be given.
05h00:
Wake up, toilet time and, most importantly, morning cuddles
06h00:
Breakfast in the suite
– Some dogs eat faster than others and we don’t want any stealing of food.
– Followed by playtime (inside and outside).
12h00:
Lunchtime treats on the lawn and chill time
16h00:
Dinner served in the suites
– Followed by playtime
18h00:
Chill on the couches with some TV time
20h00:
Bedtime with relaxed doggy music and a bedtime biscuit
CCTV will ensure that your pooches are monitored during the night.
- A 20% non-refundable deposit is required on confirmation of booking
- The remaining balance is to be paid prior to the date of confirmed stay, No refunds will be given for early collection.
- Immediate full payment is required on extension of dogs boarding, subject to availability.
Important Information
Please read and note the Terms and Conditions very carefully.
In an emergency (unless prior arrangements are made at the time of booking), dogs requiring veterinary care will be taken to Noordhoek Veterinary Clinic. We will contact you beforehand but if you are unreachable we will do what we deem necessary for your pet. All veterinary care will be for your account and must be settled prior to your dog being released back into your care.
If your dog has any history of behavioural problems with other dogs, or needs any special treatment or handling, please let us know in as much details as possible prior to booking. We like all dogs to have fun with each other in a relaxed environment, so if any dog is overly aggressive to the other residents whilst in our care, or poses a threat of any kind, they may be safely crated for the protection of all. This will only ever be done as a last resort in exceptional circumstances.
Should your dog continue to show signs of aggression towards our staff or other residents, we will contact you and request you to arrange alternative accommodation.